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Tysers Claims Division is driven by a desire to provide the best
possible service for our Clients. Unlike many other brokers, where
claims are de-centralised to provincial/overseas offices or, indeed
outsourced to other companies, all claims are handled within our
London office providing swift access to London Market Underwriters
and also constant liaison with our placing divisions. We believe this
enables us to achieve our stated service level aims.
To cater for the immense variety of claims received from our Clients
around the world, we have the following dedicated Claims team.
Michael Cairns F.C.I.I.
Chartered Insurance Broker
Mike joined Tysers in 1970 and became the Partner, now Director,
with overall responsibility for Claims in 1988.
He has wide experience of all aspects of Marine and Non-Marine
claims both direct and reinsurance, Facultative and Treaty. He is
a past member of the London Market Brokers (LMBC) Marine
Claims Committee.
Mike is also the Director responsible for Compliance and
Administration.
mike.cairns@tysers.com
MARINE & AVIATION CLAIMS
Chris Sydenham
Chris joined Tysers in 1981, was appointed to The Board on
incorporation of the Company in July 2001 and is the Marine and
Aviation Claims Director.
He has experience of all aspects of Marine and Aviation claims
including, but not limited to, Hull, Cargo, War, Specie, Energy,
P&I and Liabilities, both on a direct and reinsurance basis, including
facultative and treaty reinsurances as well.
He is presently a member of the London Market Brokers (LMBC)
Marine Claims Sub-Committee.
chris.sydenham@tysers.com
Steve Eagle
Steve joined Tysers in 2003 from another firm of London brokers
and is the Marine and Aviation Claims Manager.
He has particular experience in P&I, Liabilities, Yacht and Aviation
claims, and has nearly 30 years’ experience in the London Marine
Claims Market.
steven.eagle@tysers.com
Simon Haycock
Simon joined Tysers in 2005 from another firm of London brokers.
He has been engaged in Marine Insurance for 13 years, having
previously also worked in the offices of a leading Average Adjuster.
During this time he has gained experience in a broad range of
Marine claims, with particular emphasis on Hull and Machinery and
General Average cases.
simon.haycock@tysers.com
Andy Hall
Andy joined Tysers in 2004, after spending 12 years with Equitas,
where he handled reinsurance collections for a number of
Syndicates.
He has over 30 years’ experience in the London Marine Claims
Market as a Broker and also a Company Claims Adjuster, handling
direct as well as Facultative and Treaty Reinsurance claims.
He concentrates mainly now on servicing the claims arising on our
London and Overseas Clients’ reinsurance programmes.
andy.hall@tysers.com
Chris Gladstone
Chris joined Tysers in 2003 from another firm of London Brokers.
He has nearly 25 years’ experience in the London Claims Market
and concentrates on Hull and Machinery, Cargo and Binding
Authorities.
chris.gladstone@tysers.com
NON MARINE CLAIMS
Steve Skinner
Steve is Non-Marine Claims Director and joined Tysers in 1981.
He is responsible for the effective handling of all of our Clients’
Non-Marine claims throughout the world.
Steve has a wide experience of Non-Marine business, particularly
Auto Physical Damage, A&H, Construction, E&O, MTC, Professional
Indemnity, PA, Property & BI, and his team handles all of these
classes of business.
steven.skinner@tysers.com
Mark Knox
Mark joined Tysers in 2000 from another firm of Lloyd’s Brokers
and is Non-Marine Claims Manager. He started his career nearly
20 years ago handling Marine Reinsurance and Direct Cargo claims.
He currently deals with all aspects of North American Property and
Liability claims, but also has a broad range of experience in most
other fields of claims handling.
mark.knox@tysers.com
David Walker
David joined Tysers in 2004 and is Assistant Manager of
Non-Marine Claims.
He entered the Insurance Industry in 1991 and presently
specialises in North American business, including, but not limited
to, Accident and Health (Medical and Sports), Property and Medical
malpractice classes.
david.walker@tysers.com
Steve Ricketts
Steve joined Tysers in 2000 and has worked with other
Lloyd’s Brokers.
He has been handling the Non-Marine Reinsurance business for
over 20 years and is responsible for Facultative, Excess of Loss
and Treaty Reinsurance claims from UK, LMX and
International Clients.
steve.ricketss@tysers.com
Neil Denyer
Neil joined Tysers in 2003 and has over 27 years of London
Market experience.
He specialises in Professional Indemnity and Errors and Omissions
claims and is responsible for handling this class of business,
mainly North American, as well as other Property and Liability claims.
neil.denyer@tysers.com
Terry Severn
Terry has been with Tysers since 2005 and is predominantly
responsible for North American Property and Casualty Binding
claims, focusing on Canada.
He has over 30 years’ experience of North American, Canadian
and UK Commercial, Property and Casualty claims and has
specialised in Liability and WCA claims for the last 20 years.
He has worked for a number of Lloyd’s Brokers and also as a
Company Claims Adjuster.
terry.steven@tysers.comk
Paul Turner
Paul joined Tysers in 2006 having begun his career as a Lloyd's broker in 1983.
He has a broad range of experience in most fields of claims handling including, but not
limited to, Non-Marine North American, International and UK Property and Liability losses.
paul.turner@tysers.com
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